Leading vs. Lagging Indicators

Revenues, margins, and market share are lagging indicators – once they’re reported, it’s too late to do anything about them. Your ScoreCard should contain a healthy selection of leading indicators that give you early warning about where you’re lagging indicators will be 2, 3 or 6 months from now. Compare:

ScoreCard Partners leads a creative search in your company for indicators that tell you where you’re headed in pivotal performance areas. You need both leading and lagging metrics in your ScoreCard – we help you balance the two.

You also need a balance between Strategic, Operational and Problem-Oriented metrics.