Results - Does a ScoreCard Really Help?

We have many examples where, a few months after ScoreCard implementation, performance improved (It’s amazing what happens when you measure performance!):

• In one company, average age of receivables dropped from 128 to 59 days, resulting in a $20M improvement in cash flow
• In another, on-time shipments went from 85% to 99% within 6 weeks

From Worst to First: Some companies want help with specific problem areas:

• One region (of 33 nationwide) ranked dead last in performance. With team measures, cycle times improved by 30% and revenues by 45% (a $30M improvement with no increase in resources). They went from worst to first in the nation in 18 months
• In another company, a badly splintered, 22-person manufacturing management team developed shared goals and measures and reduced backlogged orders by over 50%

ScoreCards are powerful communications tools that do achieve results. That’s why you want them tied to your strategic themes.